OUR HISTORY
Relax As In Garden, Serve As In A Palace
Strategically located at the heart of commercial, shopping and entertainment district, our 4-star hotel is an oasis for your business and leisure needs in Surabaya. Garden Palace Hotel accommodates the total of 360 rooms and suites that offer a beautiful view of the city skyline, and a stunning view of the famous Suramadu bridge.
It is our mission to make you feel right at home once you stepped into our hotel. We want nothing more than for you to feel relaxed and recharged during your holiday in this historical city. While it is also our honour to ensure your business trip to be a pleasant and easy one. Offering first class service, our dedicated team are committed to make your stay comfortable and exceptional.
Our well-equipped facilities and our well-trained personnel will ensure your business meeting, wedding, and any social events at Garden Palace Hotel to be a successful and memorable one.
Amenities
- Front Desk Services
- 24-hour front desk
- Baggage storage
- Concierge service
- Express check-in/check-out
- Luggage storage
- Private check-in/check-out
- Ticket service
- Wake-up service
- Safety & Security
- 24-hour security
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Safety deposit box
- Security alarm
- Smoke alarms
- Parking
- Accessible parking
- Free parking
- Free public parking is possible at a location nearby (reservation is not needed).
- Free public parking is possible on site (reservation is not needed).
- Private parking
- Secured parking
- General
- Air conditioning
- Allergy-free room
- ATM/cash machine on site
- Bridal suite
- Carpeted
- Convenience store (on site)
- Designated smoking area
- Elevator
- Extra comfort
- Facilities for disabled guests
- Facilities for disabled guests
- Family rooms
- Freedom to eat when you want
- Gift shop
- Grocery deliveries
- Hardwood or parquet floors
- Ironing Facilities
- Lift
- Mini-market (on site)
- Newspapers
- Non-smoking rooms
- Packed lunches
- Private entrance
- Room service
- Services
- Shared lounge/TV area
- Shops (on site)
- Soundproof rooms
- Soundproofing
- Tile/Marble floor
- VIP room facilities
- Transport
- Airport drop off
- Airport pick up
- Airport shuttle (additional charge)
- Car hire
- Public transit tickets
- Shuttle service (additional charge)
- Food & Drink
- Bar
- Bottle of water
- Breakfast
- Breakfast in the room
- Coffee
- Fruits
- Kid meals
- Kid-friendly buffet
- Minibar
- On-site coffee house
- Restaurant
- Snack bar
- Special diet menus (on request)
- Tea/Coffee Maker
- Wine/champagne
- Bath
- Shower
- Toilet
- Toilet paper
- Towels
- Bedroom
- Dressing Room
- Wardrobe or closet
- Business Facilities
- Business centre
- Fax/Photocopying
- Meeting/Banquet facilities
- Media & Technology
- Cable Channels
- Flat-screen TV
- Telephone
- TV
- Entertainment and family services
- Children television networks
- View
- City view
- Landmark view
- Kitchen
- Cleaning products
- Electric kettle
- Kitchenette
- Kitchenware
- Microwave
- Refrigerator
- Cleaning Services
- Daily housekeeping
- Dry cleaning
- Ironing service
- Laundry
- Shoeshine
- Suit press
- Room Amenities
- Clothes rack
- Iron
- Socket near the bed
- Sofa bed
- Living Area
- Desk
- Seating Area
- Sofa
- Languages spoken
- English
- Indonesian
- Malay
- Health & Wellness Facilities
- Fitness centre
- Spa and wellness centre
- Wellness facilities
- Wireless Internet
- Free WiFi
- Free WiFi
- WiFi is available in all areas and is free of charge.
- WiFi is available in public areas and is free of charge.
- WiFi is available in the hotel rooms and is free of charge.
- Outdoors
- Outdoor furniture
- Pets
- Pets are not allowed
Available Rooms
Royale Club
Max Guests: 2 persons
ROYALE CLUB
Enjoy VIP accommodations at the luxurious Royale Club guestrooms with 37.8 sqm of modern and contemporary spaces. With all Royale Club signature in-room amenities and convenient use of Royale Club Lounge privileges, these rooms are the excellent choice for traveller who seeks to personalize and exclusive services.
Enjoy VIP accommodations at the luxurious guest rooms with convenient use of Royale Club Lounge privileges. Room features :
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Spacious 37.8 sqm room
-
Double or Twin bed
-
Living Area
-
Working Desk
Amenities :
-
Climate control panels
-
Coffee/tea making facilities
-
Hair Dryer
-
In-room safe deposit box
-
Internet access
-
Mini Bar
-
Satellite television channel
Royale Club Suite
Max Guests: 2 persons
Enjoy an upscale accommodation defined by spacious 98 sqm. room and finest amenities at our Royale Club Suites. With all Royale Club signature in-room amenities and convenient use of Royale Club Lounge privileges, these rooms are the excellent choice for traveller who seeks personalized and exclusive services.
Room Features:
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Spacious 98s qm. room
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King size plush bed
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Spacious bathroom with bathtub
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Dining area for 4 persons
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Mini pantry
-
Working desk at living area
Amenities :
-
Climate control panels
-
Coffee/tea making facilities
-
Hair Dryer
-
In-room safe deposit box
-
Internet access
-
Mini Bar
-
Satellite television channel
Superior Room
Max Guests: 2 persons
SUPERIOR
Experience quiet comfort in this 37.8 sqm ,room encompassing a range of well-appointed rooms and in-room facilities at the ready to satisfy your needs.
Room Features :
- Spacious 38 sqm room
-
Double or Twin bed
-
Daybed/Sofa
-
Working Desk
Amenities :
-
Climate control panels
-
Coffee/tea making facilities
-
Hair Dryer
-
In-room safe deposit box
-
Internet access
-
Mini Bar
-
Satellite television channel